We will accept exchanges or returns for store credit only within 14 days of purchase. The returned merchandise must be unopened, unused, free from wear, damage, stains, odor or any condition that would prevent them from being sold as new.
We do not accept returns or exchanges on magazines, books, gift cards, crystals, or stones.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
We do not offer refunds unless an item is defective. We will offer store credit for returned items if unopened, unused, free from wear, damage, stains, odor or any condition that would prevent them from being sold as new.
All sale or clearance items are final sale.
Exchanges are only offered for defective items, or items in new and unused condition. To process an exchange call us at 503-765-5333, or visit our retail store at 914 SW 11th Ave, Portland, OR 97205.
To return your product, you should mail or drop off your product to: 914 SW 11th Ave, Portland OR 97205, United States
You will be responsible for paying for your own shipping costs for returning your item. It is recommend to ship items via a method with tracking information. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Returns will processed within 3-5 business days of receiving the returned items. You will be notified via email once your return has processed.